Order Processing Time
Orders are typically processed the same day or within 24 hours of placing the order. Orders processed late in the day may not ship until the next business day.

Shipping Rates and Methods
Shipping to destinations in the US are free. International destinations will have a $20 charge added for shipping.

Delivery Times
Most deliveries in the US can be done within 3 days. However, some remote areas take 4 days. These are estimates based on the US Postal Service Priority Mail.

Shipping Restrictions
At this time we can not ship to Cuba, Iran, North Korea, and Syria.

Order Tracking
Tracking information can be provided via email once the order has shipped.

Damaged, Lost or Stolen Items
If your item arrives damaged, notify us within 48 hours of delivery and provide photos of the damage, packaging, and shipping label so that we can file a claim. If tracking shows no movement for 7+ business days or the USPS confirms the package is lost, we will file a claim. If tracking shows ‘delivered’ but you did not receive the package, please check with household members and neighbors. Contact your local post office and notify us within 3 days of the delivery scan. If USPS confirms misdelivery, we will work with you to resolve the issue. We are not responsible for theft after delivery is confirmed.

Incorrect Shipping Address
Customers are responsible for providing the correct shipping address. We are not responsible for packages lost due to incorrect addresses provided at checkout.

Returns
Orders may be returned within 30 days for a full refund (except for international shipping fee if applicable). Customers are responsible for shipping costs to return the order undamaged. Please notify us prior to any return so that we may look for the package and process the refund timely.

Privacy Policy
We may collect personal information such as your name, email, billing and shipping address, phone number, payment details (processed securely by our payment processor), order history, IP address, device information and website usage data. We use your information to process and ship orders, provide customer support, communicate about your purchase, detect fraud or prevent abuse, improve our website and services and send marketing material only if you opt in. If you are located in the EU or UK, we process your personal data only in the manner required to provide our product and service. We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including: Payment processors, Shipping carriers (such as United States Postal Service or other international carriers), Website hosting providers. These providers only receive the information necessary to perform their services. Because we sell worldwide, your information may be processed in countries outside your own. Where required, we use appropriate safeguards to protect your data in accordance with applicable laws. We retain your personal information only as long as necessary to: Fulfill orders, Comply with legal obligations, Resolve disputes, Enforce agreements. Depending on your location, you may have the right to access your personal data, correct inaccurate data, request deletion of your data, restrict or object to processing, request data portability, withdraw consent at any time, or opt out of marketing communications. California residents may also request disclosure of categories of data collected and request deletion under applicable state law. To exercise your rights, contact the Scary Avocado at support@scaryavocado.com. We may need to verify your identity before fulfilling your request. We may use cookies and similar technology to operate our website and improve user experience. You can manage cookies through your browser settings. We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet is completely secure. Our website is not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children. We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. If you have questions about this Privacy Policy or your personal data, contact Scary Avocado at support@scaryavocado.com. This Privacy Policy is effective January 1, 2026.